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Summary
This statement outlines our information gathering and disseminating practices for this website. These practices are made in accordance with the Privacy Act 1988 . All officers of the Australian Government Department of Health and Ageing are subject to the Privacy Act.
Privacy statement
The Department of Health and Ageing is committed to protecting your privacy and the Department adheres to the guidelines developed by the Australian Privacy Commissioner for Government websites ("Guidelines for Federal and ACT Government World Wide Websites"). The guidelines set out the requirements for transparent collection, appropriate and ethical use and secure storage of personal information. Our aim is to provide an online environment which will ensure the information you provide to us is handled in a secure, efficient and confidential manner.
Provision of email addresses
The Department of Health and Ageing may seek feedback from you in order to improve the service offered by Aged Care Australia. When you visit this website, the Department will only record your email address if you send us a message by email, or if you register for information, or provide it to us with any content contributions or feedback in any parts of Aged Care Australia. It will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent by way of a specific written request. We will not use your email address for any other purpose, nor will we disclose it, without first obtaining your consent.
Information logged/cookies
The Department of Health and Ageing uses 'cookies' for maintaining contact with a user through a website session. A cookie is a small file supplied by Department of Health and Ageing and stored by the web browser software on your computer when you access the Aged Care Australia site. (An explanation of cookies can be found at the site of the Australian Privacy Commissioner). Cookies allow us to recognise you as an individual as you move from one of our web pages to another.
All cookies will be immediately lost when you end your internet session and shut down your computer. Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website systems more efficiently, for example by maintaining a record of what text size you prefer to view pages in, not to track your movements through the internet, or to record private information about you.
Any system on this website that records information about you will specifically ask your permission first.
When you visit this site, the Department of Health and Ageing makes a record of your visit and logs the following information for statistical or systems administration purposes:
- the user's server address
- the user's top level domain name
- the date and time of access to the site
- pages accessed and documents downloaded
- the previous site visited, and
- type of browser used.
This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to maintain our site for your efficient use.
No attempt will be made to identify anonymous users or their browsing activities unless we are legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's log files.
Links to other websites
This website contains links to other sites. The Commonwealth is not responsible for the content and the privacy practices of other websites and encourages you to examine each site's privacy policies.
Security level
The Department of Health and Ageing applies a range of security controls to protect its website from unauthorised access; however this website does not provide facilities for the secure transmission of information across the Internet. Users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.
The Commonwealth accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.
You should make your own assessment of the potential risks to the security of the information you send when deciding whether or not to communicate by the Internet. There are alternative ways to obtain Government information and transact business with Government for those individuals who do not wish to use public networks such as the Internet. As an alternative, users are able to mail questions and feedback to the postal address given below.
Queries, concerns and further information
If you have any queries, concerns or require further information relating to privacy and Aged Care Australia, you are invited to Contact Us.