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Help staying at home
What programs are available?
Read more about Australia’s community care system and the programs you can access, depending on your needs.
Home and Community Care (HACC) Program
When you need some basic help at home, the Home and Community Care (HACC) Program can meet your needs, providing you with maintenance and support services that promote your independence at home and in the community. HACC services will assess your eligibility for service and your level of need for service.
Read more: About the Home and Community Care Program
Community Aged Care Packages (CACP)
This program provides a planned and managed package of community care for you if you have complex low-level care needs but can still live in your own home. To be eligible to receive a package, you must be assessed by an Aged Care Assessment Team (ACAT) (more information)
Read more: About Community Aged Care Packages
Extended Aged Care at Home (EACH)
Extended Aged Care at Home (EACH) is a program that provides you with high-level care at home if you need more assistance than a Community Aged Care Package can provide. EACH packages are also individually planned and coordinated for you.
Read more: About Extended Aged Care at Home
Extended Aged Care at Home Dementia (EACH D)
If you or someone you care for needs assistance because of behavioural problems associated with dementia, including periods of changes in behaviour, the Extended Aged Care at Home – Dementia (EACH D) program can provide high-level care through an individually tailored package.
Read more: About Extended Aged Care at Home Dementia
Transition Care Program
The Transition Care Program is aimed at helping you improve your independence and confidence after a hospital stay. The program provides low-intensity therapy and support and gives you and your family time to determine whether you’re still able to manage at home.
Read more: About the Transition Care Program
Assistance with Care and Housing for the Aged
The Assistance with Care and Housing for the Aged (ACHA) Program is designed to help frail, low income older people who are renting, in insecure housing or who are homeless, to remain in the community. If you, or the person you are caring for, is in this situation then support can be given through help with accessing the right kind of housing and community care specific to your needs.
Read more: About the Assistance with Care and Housing for the Aged program
Commonwealth Respite and Carelink Centres
Commonwealth Respite and Carelink Centres provide a point of contact for the general public, carers, service providers, general practitioners and other health professionals to access information on carer support and respite services. Phone 1800 200 422
during business hours, or for emergency respite support outside standard business hours, call 1800 059 059
Programs for cultural and identified needs
Many agencies now have services for people from diverse cultural or linguistic backgrounds and offer culturally sensitive care – for example, catering to specific diets, activities, languages or spiritual needs. This section takes you through some of the services that are now available.
Read more: Cultural and identified needs
Programs for particular health conditions
If you have a particular medical condition, you may be interested to know the government has some special information and services to help you and your carer to manage this condition at home, including information on dementia, chronic diseases, continence management, mental health, falls, hearing, sight and oral health as well as conditions requiring palliative care.
Read more: Particular health conditions
Consumer Directed Care (CDC)
CDC will give you a greater say and more control over the design and delivery of community care services provided to you and your carer.
Read More: Consumer Directed Care
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